Returns and Exchange Policy for Walki Step

At Walki Step, your satisfaction is our priority. If you are not completely happy with your purchase, please review our returns and exchange policy below.

Returns

• Customers can request a return within 7 days of delivery.
• To be eligible for a return, the product must be unused and in its original condition.
• Refunds will be processed by deducting the delivery and return charges from the total amount.

Exchanges

• If you wish to exchange a product, please provide a genuine reason along with proof (such as photos) within 7 days of delivery.
• To initiate an exchange, please reach out to us on our WhatsApp.

Contact Us

• For any questions or to initiate a return or exchange, please contact us via WhatsApp.

Thank you for shopping with Walki Step! We appreciate your understanding and support.